Wipro Off Campus Recruitment Drive 2022 | Hiring for the Profile of System Engineer
Wipro Off Campus Recruitment Drive 2022 : Greetings From Job Dhundo Jobs, Today we bring you a new job Wipro Off Campus Recruitment Drive 2022 i.e for the role of System Engineer Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Company: Wipro
Job Role: System Engineer
Job Type : Fresher & Experience Both Can Apply
Qualification: Any Graduate
Salary: ₹ 6.0 – 8.5 LPA + Benefits
Job Location : PAN India/Work from Home
About Wipro
Wipro is a leading IT, consulting and business services company. We harness the facility of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to assist our clients adapt to the digital world and make them successful. A corporation recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we’ve over 190,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to create a far better and a bold new future.
Job Description for Wipro Off Campus Recruitment Drive 2022
Roles & Responsibilities
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Educational Qualification & Skills:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
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How to Apply for Wipro off Campus Recruitment Drive 2022 | Hiring for the Profile of System Engineer