Mphasis Off Campus Recruitment Drive: Mphasis Careers & Job Opportunity for the position of Tr Customer Support Officer at the Pune/Mangalore location.

Here, Job Seekers will get the details about the recruitment of Mphasis recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Freshers & Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for Mphasis Tr Customer Support Officer Job Opening at Pune/Mangalore location.

Overview of Mphasis Careers Freshers & Experience hiring for Tr Customer Support Officer:

Job Profile: Tr Customer Support Officer

Freshers & Experience Required: Freshers & Experience

Job Location: Pune/Mangalore

Mphasis Tr Customer Support Officer Freshers & Experience Hiring:

Role and Responsibility :

• Respond to customer queries via inbound/outbound calls and emails within defined SLA’s
• Record interaction using client system with proper classification
• Refer Knowledge base and perform task as per defined process
• Follow up and closure of interactions to ensure customer satisfaction
• Passionate about customer service
• Comfortable with Rotational shifts, extended working hours and weekly offs.
• Candidate should clear the V&A and online typing tests

Education and Skills :

• Graduate freshers with excellent communication skills
• Analytical skills
• Technical Skills:
• Operating the computer- Intermediate
• MS Office – Intermediate
• Avaya/Phone Operating skills – Beginner
• Fluent in Spoken and written English with effective Business Communication
• Communication in neutral accent over phone
• Active listening and probing skills
• Basic knowledge of Insurance
• Typing Speed 30 WPM

This notification is for the recruitment of Tr Customer Support Officer from Mphasis. You can apply through the given link for the profile of the Tr Customer Support Officer.

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How to apply Mphasis Off Campus Recruitment Drive for the role of Tr Customer Support Officer?

Apply Link Mphasis Jobs: Click Here