Kyndryl Solutions Off Campus Recruitment Drive 2022 | Hiring for the Profile of Associate – Technical Engineer
Kyndryl Solutions Off Campus Recruitment Drive 2022 : Greetings From Job Dhundo Jobs, Today we bring you a new job Kyndryl Solutions Off Campus Recruitment Drive 2022 i.e for the role of Associate – Technical Engineer Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Company: Kyndryl Solutions
Job Role: Associate Technical Engineer
Job Type : Fresher & Experience Both Can Apply
Qualification: Any Graduate
Salary: ₹ 7.0 – 8.0 LPA.
Location: Bangalore/Work From Home
Job Description for Kyndryl Solutions Off Campus Recruitment Drive 2022
Required Technical and Professional Expertise:-
- Required Education:- Bachelor’s Degree
- Fundamentals of IT
- Basic Concepts in Networking, Windows, Linux, Unix and other OS
- Basic Knowledge of concepts about databases
- Basic Knowledge of Z/Os and Operations Monitoring
- Fundamentals of SAN, Back-up and Restore Technology
- Fundamentals of Cloud and Cloud Computing
Preferred Educational Skills-
- Preferred Education:- Master’s Degree
- Kyndryl is looking for BE/Btech/ME/MTech/B.Sc/M.Sc/BCA/MCA/Diploma (computer/IT specialization only) students,2022 pass outs.
- 65% or 6.5 CGPA above are eligible to apply.
- All subjects will be considered including elective/optional subjects
- No current Backlogs
Roles & Responsibility
As Technical Engineer, you are responsible to support problem and change tickets for client support operations (e.g. storage systems or server) for work involving problem determination and implementation of changes to hardware, software, applications or network systems.
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers.
- Providing remote Infrastructure support delivery and performing problem cause analysis.
- Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.
- Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipating customer needs and effectively addressing concerns related to their issue or resolution.
- Providing direct technical assistance to customers via phone, email, and chat.
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