Mphasis Recruitment 2024 : Mphasis, a leading company in the IT industry, is hosting an off-campus drive in 2024 to hire Technical Support Engineers. This is a great opportunity for graduates with 0-2 years of experience who are eager to launch their careers in the exciting world of IT.

Mphasis Off Campus Drive Description:

Role – Technical Support Engineers

Location: Bangalore

Experience : Freshers/ (0-2 Years)

Qualification: BE/B.Tech/BSC/MCA/M.Tech or Related

Job Description :

Job Summary –

• Good Communication skills,  proactive work attitude, strong sense of responsibility and learning ability.
• Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
•  College degree or above
• Knowledge in customer support

Technical Skills:

• Provide professional remote technical support services for client users
• Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
• Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance.
• Special cases are upgraded in time, and cooperate with other teams to solve user problems.
• Clearly and completely record case information in the system according to the process.
• Find out the user’s usage needs, and recommend upgrading products and configurations to improve the user’s experience.

How To Apply :

The interested and elgiible graduates can apply for the hiring on the following link.,

Apply Link :: Click Here