Hewlett Packard Enterprise Careers Fresher Recruitment for Technical Consultant, High School: completion of post-primary level education prior to University study. Typically certified by a diploma (i.e., H.S. diploma, “A” levels (U.K), Baccalaureate (France), etc.).
Hewlett Packard Enterprise Careers Recruitment for Technical Consultant: It is great opportunity for applicants, who are looking for Hewlett Packard Enterprise Technical Consultant in Pune, Bangalore location.
Interested applicants can apply for the recruitment drive of Hewlett Packard Enterprise Technical Consultant and register through the given below link. The detailed eligibility criteria and the application process of Hewlett Packard Enterprise Technical Consultant details are given below.
Here, you will get the information about the recruitment of Hewlett Packard Enterprise Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Hewlett Packard Enterprise Technical Consultant opening in Pune, Bangalore location.
Job Summary of Hewlett Packard Enterprise Jobs & Careers Hiring for Technical Consultant:
Name of Company: Hewlett Packard Enterprise
Location: Pune, Bangalore
Profile: Technical Consultant
Hewlett Packard Enterprise Technical Consultant Recruitment Drive-Details:
Job Family Definition:
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.
Management Level Definition:
Applies basic foundation of a function’s principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.
Responsibilities:
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .
- Resolve incoming internal or external businesses and end user’s problems via telephone and e-support.
- Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS).
- Proactively assist customers to avoid or reduce problem occurrence.
- Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
- Engages team members for support as required to ensure internal or external business and end user SLA demands are met.
- Begin to partner with and assist the Sales Pursuit team.
Education and Experience Required:
- High School: completion of post- primary level education prior to University study. Typically certified by diploma (i.e., H.S. diploma, “A” levels (U.K), Baccalaureate (France), etc.).
- 0-1 year experience in relevant technologies and customer environments.
- Relevant industry qualification where applicable.
Knowledge and Skills:
- Excellent verbal and written communication skills in language to be supported.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem solving skills.
- Software and hardware knowledge of computing, storage and peripheral devices.
- Advanced proficiency with case management databases and tools.
- Superior customer service skills.
- Phone and remote support experience. E-support experience.
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep checking your Mailbox for the next round details once CV is shortlisted.
Important Notice and Disclaimer:- Job Dhundo platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither have we authorized anyone to do the same. Most of the jobs posted over Job Dhundo are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
How to apply Hewlett Packard Enterprise Recruitment Drive for the role of Technical Consultant?
Apply Link/Registration Link of Hewlett Packard Enterprise Job & Careers & for More Details: Click Here