FIS Global India invites applications from the freshers or entry level graduates for the role of IT Trainee across Pune location in India. Detailed FIS Global Off Campus Drive 2023 description is as follows.

FIS Global Campus Recruitment Program 2023

Job Title: IT Trainee

Job Location: Gurgaon

Salary: Best in Industry

Experience: Freshers

FIS Off Campus Drive 2023 Description:

ABOUT THE TEAM

❖ The Transfer Agency is a division responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients.

❖ At FIS we provide service to clients via various channels like Transaction processing, Calls, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping.

WHAT YOU WILL BE DOING

❖ Verifying and inputting customer requests to ensure information is correct and in good order and takes appropriate action.

❖ Manage client calls to obtain information which in not in good order or needs any additional confirmation

❖ Making courtesy calls to the clients upon their request, once their submitted work request is completed

❖ Maintain high level of professionalism during calls and focus on positive voice of customers

❖ Performing quality control activities to ensure quality standards are met.

❖ Producing template email or written correspondence to customers, when appropriate

❖ Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality

❖ Adhering to all fund/company policies and regulatory controls/requirement ❖ Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service

❖ Guiding/mentoring peers on less complex processes

WHAT YOU BRING

❖ Excellent customer service skills that build high levels of customer satisfaction

❖ Strong phone, verbal, and written communication skills, along with active listening

❖ Customer focus and adaptability to different personality types

❖ Demonstrates effective people skills and sensitivities when dealing with others

❖ Prior calling experience to international (preferably) or domestic clients

❖ Ability to work both independently and in a team environment

How To Apply FIS Off Campus Drive ?

The interested and eligible BE/B.Tech graduates fill the application form on the following FIS Careers page link asap.

FIS Apply Link: Click Here