Cognizant Off Campus Recruitment Drive 2024: Cognizant Careers & Job Opportunity for the position of Process Executive-Voice at the Gurgaon location.

Here, Job Seekers will get the details about the recruitment of Cognizant off campus recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Freshers & Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for Cognizant Process Executive-Voice Job Opening at Gurgaon location.

Deloitte Off Campus Drive 2024 for BTA-B2B Voice Process Helpdesk

Overview of Cognizant Off Campus Drive 2024:

Company Name:	Cognizant
Job Profile:	Process Executive-Voice
Required:	Freshers & Experience
Job Location:	Gurgaon
Last date to apply:	ASAP

Cognizant Off Campus 2024 Drive:

Online Analyst – CM

Qualification:

Graduate (exclusion:BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo

Responsibility:

Stakeholder/Business Management:

• • Administering and helping to manage Client’s Product support for the customers who call/chat or email in the support center.
• • Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
• • Client products to the customer (Analytics, YouTube etc).
• • Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients.
• • Create and manage Risk and mitigation plan based on discussion with project stake holders.
• • They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
• • Report to the manager on performance status and any escalations.

Web:Design and develop internet / intranet web pages I the prescribed format adhering to client requirements within agreed TAT

Design:Design client marketing collaterals/presentations following the prescribed brand guidelines against the agreed timeline and accuracy

• Customer Relationship Management.
• • Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.

People/Team:

• • Contribute to and participate proactively in knowledge sharing sessions.
• • Participate and contribute to organizational activities.

Must Have Skills

• Speaking English
• Customer Service

Employee Status : Full Time Employee

Shift : Day Job

This notification is for the recruitment of Process Executive-Voice from Cognizant. You can apply through the given link for the profile of the Process Executive-Voice.

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How to apply Cognizant Off Campus Recruitment Drive for 2024?

Apply Link Cognizant Off Campus 2024 Job: Click Here